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2 Days Ago
MN, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, managing technical issues, and guiding customers on best practices with Palo Alto Networks products. Responsibilities include troubleshooting, collaborating with engineering teams, and participating in a weekend on-call rotation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
NE, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, managing support cases, conducting fault isolation, and collaborating with customers. Responsibilities include troubleshooting technical issues, guiding best practices, and supporting process automation efforts in a collaborative environment.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
OR, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides technical support for Palo Alto Networks products, manages support cases, conducts fault isolation and root cause analysis, interprets technical documentation, and collaborates with customers to resolve complex technical issues while participating in a weekend on-call rotation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
OH, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer offers post-sales support to customers, managing technical issues, conducting fault isolation, and providing best practice guidance. They collaborate with engineering teams and participate in support duties, including on-call responsibilities, while developing process efficiencies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
NJ, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support to customers, manage support cases, conduct fault isolation and root cause analysis, and collaborate with engineering teams to enhance product operability. Responsibilities also include providing troubleshooting guidance, and supporting process automation in a 24/7 environment.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
IL, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, managing cases, conducting fault isolation, and collaborating with customers to resolve complex issues. Responsibilities include providing guidance on best practices, troubleshooting, and participating in process automation efforts.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
WI, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, guiding implementations and resolving issues for customers using Palo Alto Networks products. Responsibilities include managing support cases, conducting fault isolation, collaborating with engineering teams, and contributing to process improvements. Skills in troubleshooting diverse applications, network technologies, and familiarity with cloud technologies are essential.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
IA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales support, manage technical issues, offer best practice guidance, review documentation, and collaborate with engineering and sales teams. They will analyze problems, support customers, and assist in process automation while participating in a weekend on-call rotation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More

Featured Jobs

2 Days Ago
MO, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you'll provide post-sales technical support, manage support cases, conduct root cause analysis, and collaborate with customers and teams to ensure product effectiveness. You'll also help develop automation processes and participate in on-call support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
DE, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, troubleshooting, and best practices to customers. Responsibilities include managing support cases, conducting fault isolation, collaborating with engineering teams, and supporting documentation and process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
ND, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide customer and partner technical support, manage support cases, conduct fault isolation and root cause analysis, and collaborate on product operability. Responsibilities also include developing process automation, addressing complex technical issues, and supporting customers with configurations and troubleshooting.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
Centennial, CO, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support for customers, managing support cases, troubleshooting issues with various operating systems, and collaborating across teams. Responsibilities include conducting fault isolation, offering best practice guidance, developing process automation, and participating in on-call rotations as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
NH, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide technical support and troubleshoot issues related to Palo Alto Networks products. Your role involves managing support cases, collaborating with engineering teams, contributing to process improvements, and effectively communicating solutions to customers. You will primarily work with various operating systems and network technologies, supporting customers with configurations and best practices.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
IN, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support for customers, managing cases, conducting fault analysis, and offering best practice guidance. They will troubleshoot software and infrastructure issues, collaborate with engineering teams, and ensure customer satisfaction, while participating in on-call support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
WA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, troubleshooting, and technical assistance for customers, managing support cases, conducting fault isolation, and collaborating with engineering teams. Responsibilities also include documentation reviews and process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
VT, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support, manage support cases, conduct fault isolation, and offer best practice guidance for customers using Palo Alto Networks products. Responsibilities include troubleshooting software issues, collaborating across teams, and maintaining process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
SC, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support and case management to customers, conduct root cause analysis, and collaborate across teams to enhance product operability. They will also support fault isolation, best practices, and post-sales technical documentation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
PA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support by offering technical assistance to customers and partners, managing support cases, conducting fault isolation, and collaborating with engineering teams. They also create configurations, troubleshoot issues, and help develop process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
NC, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide technical support to customers, manage support cases, conduct fault isolation, and offer best practices for implementation. You'll collaborate with customers and the Arrow ECS team, helping to resolve technical issues while communicating complex topics effectively. Additionally, you will support development of process efficiencies and participate in an on-call rotation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
VA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support to customers, manage support cases, conduct fault isolation, and offer best practice guidance. Responsibilities include collaborating with engineering teams, managing troubleshooting processes, participating in on-call rotations, and contributing to process automation efforts.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
Fort Lauderdale, FL, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support to customers and partners, manage support cases, conduct fault isolation, and collaborate with engineering teams. Responsibilities include troubleshooting, providing best practices, and supporting the development of process efficiencies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
CO, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, offering technical assistance to customers, managing support cases, conducting fault isolation, and guiding best practices. Responsibilities include troubleshooting, collaborating with engineering teams, and supporting the development of process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
CA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, managing cases from ticketing to resolution, conducting troubleshooting, and assisting with implementations. They collaborate with engineering teams, communicate complex issues, and develop process efficiencies while maintaining high customer satisfaction.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
ME, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you will provide technical support to customers and partners, manage support cases, conduct fault isolation, offer troubleshooting guidance, and assist in process automation. You will collaborate with engineering teams and communicate technical issues effectively. Additionally, you will be involved in weekend on-call rotations.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
LA, CA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support to customers, managing cases and conducting fault isolation and root cause analysis. Responsibilities include troubleshooting, configuring, and implementing best practices, as well as providing after-hours support. Collaboration across teams and effective communication of technical issues are critical to the role.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
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